By opening an account on the Figurama Collectors Ltd. website you represent that you are at least 18 years old and that you are providing accurate information in any content you provide. If we determine that the information you have provided is not accurate, we may terminate your account at any time and in our sole discretion. In addition, you also consent to receive any news updates, marketing materials or promotional emails that we regularly send to our subscribers. You also have the option to opt out of being sent any of the above materials by unsubscribing through the link provided and following the instructions to opt out of materials as you would like. You are not permitted to share your login credentials, such as your username and password, with any other party. This means that you agree to keep your account information confidential and private at all times. You are the only party who will be held responsible for any of the content posted by your account or any activities or obligations undertaken by accessing your account. If you become aware of a breach of any of the security information related to your account, you agree to notify us immediately. In creating and using an account on our website you represent that you have not used any identity or other information that is trademarked or owned by another person or entity without full and complete authorization from that person or entity in advance. Your username and account information is not permitted to be obscene or profane in any way. If you choose to link your account with any other personal account, such as a social media account, you represent that you are the owner of the account or have the express permission of the actual owner of the linked account to list that information. You recognize that we may access information posted on your linked accounts and consent to us accessing and using that comment in any lawful manner.
As all of our products are hand crafted, actual product may vary from the prototype in terms of form and paint. No two pieces of products are exactly the same; there is a chance to be slight differences or minor imperfections (defined as non-visible in normal usage or viewing conditions)
Our items require a non-refundable deposit (NRD) to be in order to reserve your order for an item, most of the time while it is in the process of production. The NRD amount is displayed on the web page entitled, ‘Your Shopping Cart.’ NRDs are usually 10% of the item’s price except for framed items unless specified otherwise. 24-hour grace period: If you disagree with the terms of this agreement, then you may cancel your order without penalty if it is within 24 hours of placing it.
In case of order cancellation, the paid amount except the NRD will be refunded in full within 3 months from canceling the order.
In case of not receiving purchased product within 90 days from the shipping date, customer will be eligible for full refund.
If rewards points were applied on the order, they will be returned to the account automatically.
NRDs cannot be transferred if your order is canceled, for any reason.
NRDs cannot be reinstated and placed on a different order.
NRDs may be refunded upon cancellation only in the rare case that the item’s delivery date has been delayed by more than 90 days from the original estimated arrival date. Collectors would need to contact us directly to cancel their order and request for their NRD to be refunded if applies.
Right to Modify the Website
Figurama Collectors Ltd. reserves the right to change or shut down the website at any point for any reason in our sole discretion. This includes cutting off access to certain portions of the website for any amount of time that we deem necessary. Figurama Collectors Ltd. is not liable to any other person or entity for its decision to modify, shut down or terminate the website in any way.
Accessing and Using the website
By accessing and using the Figurama Collectors Ltd. website, you agree that you will not use this site for any unlawful purpose. Specifically, you agree not to use the website for any of the below purposes:
1. Accessing the site in any unauthorized way to obstruct the access of anyone else to the website;
2. Interfering with the site and its regular operations or infringing upon the enjoyment of other users in accessing the site;
3. Violating any laws in any jurisdiction, such as any intellectual property laws and regulations;
4. Accessing any portion of the site that you do not have express permission to visit;
5. Accessing any personal information from other users of the website without their express permission in advance.
Contests, Rewards Programs, Sweepstakes and Promotions
If you choose to participate in any contests, rewards programs, sweepstakes or promotions sponsored by Figurama Collectors Ltd. through this website, you recognize that they may each be subject to a separate set of rules and terms from the General Terms and Conditions of the website. You agree that the additional terms of those promotions also apply in conjunction with the General Terms and Conditions of the website.
Content of the Website
All of the text, graphics, designs, videos and other material contained in this website is the sole property of Figurama Collectors Ltd. unless otherwise marked. You may not use any content found on the Figurama Collectors Ltd. website without the express written permission of Figurama Collectors Ltd. in advance. This includes the distribution of any content available on the website for any commercial or non-commercial use. If you find any information provided by third parties on the Figurama Collectors Ltd. website, Figurama Collectors Ltd. is not responsible for the contents of that content. You access any other content on the Figurama Collectors Ltd. website at your own risk, and Figurama Collectors Ltd. is not responsible for any loss or damage that results from your access to content provided by third parties on the Figurama Collectors Ltd. website.
Content Provided by Users of the Website
If you choose to submit any content on the website, including reviews, comments, posts or links to other sites, you are solely responsible for the content that you post. Figurama Collectors Ltd. is not responsible for the contents of anything posted on the website by any third parties, including visitors to the website. Figurama Collectors Ltd. does not represent any degree of privacy or confidentiality in the content that any user posts on the website. By posting any content on the Figurama Collectors Ltd. website, you represent that you are the sole author of the content and are posting the content under your actual identity. You also warrant that the content is not harmful to any other person or entity and is not intended to cause harm in any way. You also agree that the content you post toe the website is lawful in your jurisdiction and all jurisdictions in which the website is accessed. While Figurama Collectors Ltd. reserves the right to edit and delete any content posted to its website, Figurama Collectors Ltd. does not assume any liability in actively monitoring the content of the website or ensuring its legality.